To ensure your discount code is applied to your order during checkout, kindly double-check that it's entered accurately and in the designated field.
Upon dispatch of your order from our distribution centre, we will promptly send you an email containing the tracking details. You can conveniently access the information through our 'Track your order' feature.
We understand that sometimes you may need to modify your order or delivery address. If it's been less than 48 hours since you placed your order, you can cancel it by contacting our Customer Service team. However, if your order has already entered the production process, we won't be able to cancel it.
To change your delivery address, you can reach out to our Customer Service team and provide your order number and email address.
We offer worldwide shipping at no cost for orders. We will absorb the cost of shipping.
Yes, we ship to anywhere in the world for completely free. Our delivery service covers all regions and countries, so no matter where you are located, we can ship your order to you.
Our shipping times vary based on the size of the product and the location of our different warehouses worldwide, where they are produced.
For larger items, manufacturing-to-order times may result in longer shipping periods, while smaller decor and furniture can arrive in just a few days.
If you want to know when your product will be dispatched, please check the estimated dispatch window on the product page. More information on our shipping times can also be found via our shipping policy.
At this time, we are only able to offer electronic swatches. To request one, please get in touch with our customer service team.
We stand behind the quality of our furniture and decor and offer a 30-Day Money-Back Guarantee. If you encounter any issues with your product, please let us know within 30 days of receiving it, and we will happily provide a replacement or a refund.
For more details on our returns policy, please visit the page available here.
You can reach out to us through our contact us page. We will be happy to be of assistance.